At Jewelryjohan, we are committed to providing a seamless shopping experience, including timely and reliable shipping. Please review our shipping policy below for more information about shipping methods, rates, and delivery times.

Shipping Rates

We offer the following shipping options for all domestic orders within the United States:

  • Flat Rate Shipping: $4.99 for all orders under $49.99.
  • Free Shipping: Available for orders over $49.99 (before taxes and shipping fees).

Processing Time

  • All orders are processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order has been processed, you will receive a confirmation email with tracking information.

Delivery Time

  • Standard Shipping: Typically arrives within 5-7 business days after dispatch.
  • Expedited Shipping: Available for an additional fee (delivery times vary based on your location).

Please note that delivery times may vary depending on your location, weather conditions, and other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number provided to monitor the status of your shipment through the carrier’s website.

International Shipping

Currently, we only offer shipping to addresses within the United States. We do not offer international shipping at this time.

Shipping Delays

While we make every effort to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather conditions, natural disasters, or carrier issues. Jewelryjohan is not responsible for any delays caused by shipping carriers.

Lost or Stolen Packages

Jewelryjohan is not responsible for packages that are lost or stolen after they have been marked as delivered by the carrier. We recommend contacting the carrier for assistance if you believe your package has been lost or stolen.

Incorrect Shipping Information

Please ensure that the shipping information provided is correct at the time of purchase. Jewelryjohan is not responsible for shipping delays or lost packages due to incorrect or incomplete addresses. If you notice an error in your shipping address, please contact us immediately at service@jewelryjohan.com to update the information before your order is shipped.